Contact us - Fluid Help Centre

Modified on Tue, 7 Jan at 6:49 PM

Welcome to Fluid Business Solutions (https://www.fluid.work/), your trusted partner in PMO software. We’re here to ensure you get the most out of our platform and have the support you need to succeed. Below are the various ways you can reach us for assistance.




Knowledge Base


Our comprehensive Knowledge Base is your go-to resource for detailed user guides and step-by-step instructions on all features of our project management platform.

  • Access the Knowledge Base directly by clicking here.

  • Alternatively, click the '?' information icon located at the top-right corner of the navigation panel, then select 'Knowledge Base' to start exploring.


This resource is designed to empower you with answers to common questions and insights into our application's capabilities.






Live Chat


Need help quickly? Our Live Chat feature connects you directly with our support agents during business hours.

  • To start a chat, click the 'Support' link in the second navigation bar and select 'Live Support'. Type your question, and one of our team members will assist you in real-time.



  • If you reach out after business hours, don’t worry — our team will respond to your query on the next working day.




Email Support


For more detailed queries or requests, you can contact our support team via email at support@fluid.work.


If your organisation has a dedicated account manager, they are also available to provide assistance tailored to your needs.



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