Teams and departments that run Agile or Kanban style work, where resources pick up requests/tickets from a queue are difficult to allocate for. You don’t necessarily know the name of the resource or when they will be required. Common use cases such as BAU, Production Support or Small enhancements often fall into this scenario.
Fluid solves this problem with a "Flex Work” – a Kanban based card system that allows resources to be assigned small units of work, the work to be budgeted (in hours) and the resource to take ownership of it to completion. The timesheets are then split into your normal “allocated” work and your “Flex” work. The time (and cost actuals) then roll up into a project workspace for tracking forecasts and actuals to budget across your portfolio – regardless of Waterfall, Agile or Kanban work methodologies.
Flex Work therefore offers an alternative to allocating resources to projects. You can now allocate resources only to specific tasks.
Key points about Flex Work.
- A Flex Work board is linked to a project and allows you to assign resources to tasks so that they can book time against these tasks.
- Project Managers can create a Flex board from the project workspace. You need to select Flex Work as board category.
- The Flex Work section of the board tasks allow you to specify the number of allocated hours to the task and the line of business the task is aligned to. Once time has been booked against the task, you can see the number of hours booked and the remaining hours.
Click on Show Details to see the details the breakdown of the booked hours.