Logging in with a One Time Pin

Modified on Thu, 04 Jan 2024 at 04:00 PM

You may login to Fluid using a one time pin. This feature may be useful when you have forgotten your password, or if you do not have an Single Sign On account.

Requires your Fluid administrator to turn on the 'Allow Magic Link' feature. 

The One Time Pin has the following security features:

  • The pin is sent to the registered Fluid user's email account. 
  • Pins expire 15 minutes after being requested.
  • The pin can only be used once. 

The steps below guide you through the process of logging in with a One Time Pin.

1. Click Sign in with a One Time Pin.

2. Enter the registered email address in Fluid. This email address must be one of a registered account in Fluid. 

3. Click on Send me a Pin.

4. The registered user will receive an email containing the One Time Pin (OTP).

5. Enter the OTP contained in the email into the Enter the Pin field on the login page. 

6. Click on the Sign In button and you'll be signed into Fluid.

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